Under five, choose Xcaret or Xel-Ha, where kids up to 4 enter free. From 5, add Xplor, but check its rules first: the Toboganxote needs 1.30 m and the zip lines at least 40 kg. Plan a full day for Xcaret, Xel-Ha or Xplor, check opening days (Xel-Ha closes on Tuesdays), pack mineral sunscreen, and keep your family portrait for a non-park day, ideally at sunrise.
Grupo Xcaret runs a family of parks and tours between Cancun and Tulum, and they suit very different ages. Here is how we match them to children, with what each ticket includes and the rules that matter. Park facts come from Grupo Xcaret's own pages, read November 14, 2026; prices change by date, so check the official price guide.
Which Park for Which Age
| Park | Children | Open |
|---|---|---|
| Xcaret | Every age; 4 and under free | Daily, 8:30 am to 10:00 pm |
| Xel-Ha | Every age; 4 and under free | Every day except Tuesday, 8:30 am to 6:00 pm |
| Xplor | 5 and up; minimum heights from 1 m to 1.30 m | Monday to Saturday, 9:00 am to 5:00 pm |
| Xplor Fuego | 5 and up; zip lines from 1.10 m and 40 kg | Monday to Wednesday, Friday and Saturday, 5:30 to 11:00 pm |
| Xenses | 5 and up | Monday, Tuesday and Thursday to Saturday, 8:30 am; activities until 5:45 pm |
| Xoxi Cancun | 5 and up | Tuesday to Saturday, check-in from 7:00 pm, ends 11:00 pm |
| Xenotes tour | 6 and up | Monday to Saturday, about 9 hours with transfers |
- Under 5: Xcaret or Xel-Ha, both free up to age 4.
- 5 and up: add Xplor, Xplor Fuego, Xenses or Xoxi, and Xenotes from 6, after checking each activity's minimum height.
- Taller, heavier kids: the Toboganxote needs 1.30 m, and the zip lines at Xplor and Xplor Fuego need 1.10 m and at least 40 kg (88 lb).
The groupings are our suggestion; the minimum ages, heights and weights are the parks' rules.
Xcaret: The Most Variety for Every Age
Best for every age Plan on a full day Kids 4 and under free, 5 to 11 pay 25% less Food in Xcaret Plus
Xcaret suits children of several ages at once. Xcaret's FAQ says most attractions are for children, and the regular ticket covers three underground river tours, the beach and natural pools, the Butterfly Pavilion, the Coral Reef Aquarium, the aviary, a Children's World for kids up to 12, life jackets and the Xcaret México Espectacular show, about two hours long. Xcaret Plus adds a buffet lunch with unlimited non-alcoholic drinks at the meal, snorkel gear and lockers.
Its directions page puts the park 74 km (45 miles) south of Cancun airport, about an hour by road, and about 15 minutes from Playa del Carmen. It stays open until 10:00 pm, so decide early whether little ones will stay for the show. Bring water shoes for the rivers, a towel and dry clothes.
Xel-Ha: A Water Day With Meals Included
Best for every age Plan on a full day Kids 4 and under free, children pay 25% less Food in the All-Inclusive ticket
For one long day in and out of the water, Xel-Ha is the simpler ticket. The Xel-Ha FAQ lists breakfast from 9:30 to 11:30 am and buffets until 5:30 pm in the All-Inclusive ticket, plus unlimited non-alcoholic drinks, a domestic open bar, snorkel gear, life jackets, inner tubes, bicycles, a towel and lockers. Little ones have their own area; some optional activities, such as swimming with dolphins, have age limits.
That FAQ still says the park opens daily, but Xel-Ha's own site lists every day except Tuesday, 8:30 am to 6:00 pm, so check the booking calendar for your date. It sits 48 km (30 miles) south of Playa del Carmen and 18 km (11 miles) north of Tulum, a longer ride from Cancun than Xcaret. Xcaret or Xel-Ha with kids? Rivers, animals and a show: Xcaret. One water day with the food sorted: Xel-Ha.
Xplor: Five and Up, With Height Rules
Best for 5 and up Plan on a full day Kids 25% less than adults Food snacks and buffet lunch included
Xplor, the adventure park, has firmer rules. Its FAQ sets a minimum age of 5 and keeps children with an adult at all times. The Xplor ticket page sets minimum heights for its main activities, from 1 m (3.3 ft) for the rafts and the stalactite river swim to 1.30 m (about 4 ft 3 in) for the Toboganxote, a slide that ends in a wave pool and also asks for a helmet, swimming ability and a weight up to 136 kg (300 lb). The zip lines need 1.10 m (about 3 ft 7 in) and at least 40 kg (88 lb). Children 1.10 m and taller ride in the amphibious vehicles, but Xplor's own FAQ lets only an adult with a driver's license drive.
The ticket covers two zip-line circuits of seven lines each, the amphibious vehicles, underground river rafts, a stalactite river swim, unlimited snacks and non-alcoholic drinks, a buffet lunch and a locker for two. Water shoes or closed shoes that can get wet are mandatory; the FAQ suggests water shoes that fasten at the ankle and advises against flip-flops and Crocs.
The Others: Fuego, Xenses, Xoxi and Xenotes
- Xplor Fuego is the same park after dark, for ages 5 and up, always with an adult. Like Xplor's, its zip lines need 1.10 m (about 3 ft 7 in) and 40 kg (88 lb), dinner is a BBQ buffet, and the Xplor FAQ allows only biodegradable, chemical-free insect repellent. Its ticket page lists Monday to Wednesday, Friday and Saturday, so it is closed on Thursdays and Sundays.
- Xenses is a half day on two activity paths, about 5 hours, for ages 5 and up; lockers are included and food is extra, per the Xenses FAQ. Its ticket page lists Monday, Tuesday and Thursday to Saturday, so it is closed on Wednesdays and Sundays.
- Xoxi Cancun, the former Xoximilco, is an evening Mexican fiesta between Cancun and Puerto Morelos, Tuesday to Saturday. Its FAQ sets a minimum age of 5 and takes 25% off for ages 5 to 11; with an 11:00 pm finish, it runs late for small children.
- Xenotes is a guided tour of four cenotes, about 9 hours with transfers, hotel pickup and a picnic lunch. Its FAQ does not recommend it for children under 6, and Grupo Xcaret's terms of use admit children only from age 6.
Sunscreen, Food and Cameras
Sunscreen. Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xenses and the Xenotes tour allow only sunscreen containing zinc oxide and titanium dioxide, the mineral filters, to reduce environmental impact. Test yours at home first: mineral filters can turn faces white in flash photos, as we explain in why sunscreen makes faces glow white in photos.
Food. Xcaret, Xel-Ha, Xplor and Xenses do not allow outside food or drinks, except baby food and formula. Meals come with Xcaret Plus, Xel-Ha All-Inclusive and Xplor, not the regular Xcaret ticket or Xenses.
Cameras. Xplor's photo pass page says its activities need your hands free, so carrying a camera or phone will not be possible; your ticket includes a locker. The Xcaret and Xel-Ha FAQs we read publish no camera rule, so check with Grupo Xcaret before bringing more than a phone.
The Photo Pass. The parks sell a Photo Pass with shots from their photographers and Xelfie self-photo stations. Per its FAQ, each package covers 1 to 10 guests and is valid only on the date of your visit, with downloads for 30 calendar days from purchase; the terms of use exclude dolphin, drone and archaeological-site photos and guests of the Xcaret hotels. Pass or private session? See Xcaret Photo Pass vs a Private Family Session.
How to Avoid a Wasted Day
- Check the weekday. Only Xcaret opens every day. On the ticket pages and the parks' own sites, Xel-Ha closes on Tuesdays, Xenses on Wednesdays and Sundays, Xplor Fuego on Thursdays and Sundays, Xoxi on Sundays and Mondays, and Xplor and Xenotes on Sundays. Some FAQ pages still list other days, so confirm your date in the booking calendar.
- Check heights and weights before you pay, so nobody spends the day watching.
- Know the cancellation terms. Grupo Xcaret's policy charges 10% to cancel more than 2 days ahead; from 2 days before, or for a no-show, tickets are non-refundable, and packages cannot be cancelled. If a child is unwell, decide early.
- Book transport. Xcaret, Xel-Ha, Xplor and Xenses tickets include it only if you buy the tour version or add it at purchase; the Xenotes tour includes hotel pickup.
- One park a day. With young children, we suggest a slower day between parks. Pack water shoes, towels, dry clothes and mineral sunscreen; our Cancun packing list covers the rest.
Keep the Portrait for a Non-Park Day
A park day is long and wet, and each park sets its own camera rules (at Xplor, not even a phone during the activities), so book your portrait for a non-park day, on your resort beach or nearby. Our favorite slot is sunrise; after a park day that ends by late afternoon, the next morning works well. Online booking at ivaestudios.com/book offers 6:30, 7:00 and 7:30 am and 5:00 and 5:30 pm, with other times on WhatsApp.
Staying at Hotel Xcaret México or Occidental at Xcaret Destination? Our guides to Hotel Xcaret México and Occidental at Xcaret Destination cover the spots. Some hotels charge a fee for an outside photographer, paid by you to the hotel; we confirm the rule first.
Our collections have fixed prices and no per-person charge; for families we recommend The Chapter: 60 minutes, 35 edited photos and one look for 475 USD. There is no deposit: you pay at the end, by card or in cash, and cancellation is free until one day before. A preview arrives within 24 hours and the private 4K gallery in 1 to 3 business days, with unlimited downloads and print rights. Weighing a photo pass? See whether a vacation photographer is worth it.
Our team, led by Vianey Díaz, brings more than 20 years of photography experience and has photographed thousands of families and couples; IVAE Studios has delivered more than 500 sessions since 2023 and holds 5.0 across 75 Google reviews. Two families wrote:
“quickly fit us into her schedule, and met us promptly for a morning shoot”
Gautami C., Google review
“They met us on the beach right by our resort and led us through a great session”
Phil L., Google review
Send us your dates, hotel and children's ages, or see our Cancun family photographer page.
Grupo Xcaret's FAQs (Xcaret, Xel-Ha, Xplor, Xenses, Xenotes, Photo Pass), its Xplor Fuego and Xenses ticket pages, Xplor's own FAQ, ticket and photo pass pages, Xel-Ha's own site, the Xoxi Cancun FAQ, and Xcaret's directions, show, price guide, terms and cancellation pages. Rules, opening days and prices change, so check before you buy.
Frequently Asked Questions
Yes. Grupo Xcaret says most of Xcaret's attractions are for children. Kids up to 4 enter free, ages 5 to 11 pay 25% less, and the Children's World is for kids up to 12 (checked November 14, 2026).
Both are free up to age 4. Xcaret offers more variety: underground rivers, an aquarium, an aviary and a two-hour show. Xel-Ha is one water day, with meals, snorkel gear, life jackets and towels in the All-Inclusive ticket, and its own site lists it closed on Tuesdays.
Xplor's minimum age is 5. The Toboganxote needs 1.30 m and at most 136 kg, the zip lines at Xplor and Xplor Fuego need 1.10 m and at least 40 kg, and only an adult with a driver's license drives the amphibious vehicles.
The Xcaret and Xel-Ha FAQs we read on November 14, 2026 publish no camera rule, so ask Grupo Xcaret before bringing more than a phone. Xplor says carrying a camera or phone during its activities will not be possible.
Only sunscreen containing zinc oxide and titanium dioxide, the mineral filters. Xplor, Xplor Fuego, Xenses and the Xenotes tour ask for the same.
On a non-park day, ideally at sunrise. For families we recommend The Chapter: 60 minutes and 35 edited photos for 475 USD, with no deposit and free cancellation until one day before.

Book Now
